My thoughts here are simple: Skip the racial and bloodline selection. Skip the character naming.
Yes. I believe that EVE should start everyone as "Capsuleer [insert random number here]" with no racial affiliation. Dump them directly into a SOTC ship (no racial skills required) and put them into the tutorial.
Here's the catch and where the development would need to occur:
- Create a character renaming certificate that allows you to rename your character. This has been something the community has asked for. Do it. Put limits on it. Make it non-transferrable. Introduce it into the game. Give one to these new players during the tutorial.
- Create a new set of mini "epic arcs" for the tutorial. These a pilgrimages to one of the racial homeworlds. The end of the quest is a kind of "racial kit" which includes a bunch of racial skills and a resculpting certificate. This allows the user to change their look based on their race and get the skills and things that they didn't get by not picking a race to start the game. Doing this also joins you to the NPC corporation for that race. Now you have a "join a corp" as part of the NPE. Before this, everyone is in some kind of "rookie NPC corp" perhaps allowing CCP additional opportunities to cater to those players.
I like this idea because it jumps players directly into the game without the tedious (and ultimately non-relevant) choices. It then gives CCP a number of touch-points to introduce concepts to the players such as choosing your name, character sculpting, joining a corporation, racial skills, travel, and redeeming. Some of this is already present, but reinforcing this as part of a "graduation" from a portion of the tutorial gives the player a distinct sense of accomplishment and that they are starting a new phase of their EVE play. It also keeps these brand new players out of the standard NPC corps for a period of time which may further insulate them from some of the negative aspects of the game early on.
Hope this idea resonates with the community and I would love to hear comments on it.